Editorial policy

Business energy decisions can cost or save a small business thousands of pounds, so we hold our guides to a simple standard: every fact should be traceable to a reliable source, and every page should say when it was last checked.

Sources we use

1. Primary sources first: Ofgem decisions, licence conditions and guidance; HMRC notices (for VAT and the Climate Change Levy); GOV.UK publications from the Department for Energy Security and Net Zero, including Quarterly Energy Prices; legislation.gov.uk; Elexon and the Retail Energy Code for metering and settlement; the Energy Ombudsman and Citizens Advice for complaints.
2. Supplier documents for supplier-specific facts such as contact routes and published terms, linked directly.
3. Commercial comparison data only where no official figure exists, clearly labelled as indicative with its date and publisher.

How a page is written and checked

Each guide starts from the questions business owners actually search for. We draft from sourced notes, then a separate fact-check pass compares every number, date and rule with the cited source before the page goes live. We do not invent prices, savings figures, testimonials or reviews, and we don't publish "save up to X%" claims.

Prices and dates

Energy prices move constantly. Where we quote averages we say which period and source they come from — for example, DESNZ quarterly figures — and we treat them as context, not a quote for your business. Tax rates are shown with the date they apply from.

Independence

If you use our quote form, we pass your enquiry to a partner energy broker, who may pay us for the introduction. That is the only way the site earns money. No supplier or broker can pay to change what our guides say, and we don't rank suppliers.

Corrections

If you think something is wrong or out of date, please contact us with the page and the source you are relying on. We aim to review reported errors within a few working days and update the page and its review date when we correct it.